Professional Furnace Services in Rochester NY & surrounding areas
Expert Furnace Repair, Installation & Replacement by Excellent Air Heating & Cooling
When the harsh Rochester winters arrive, your furnace becomes the heart of your home’s comfort system. At Excellent Air Heating & Cooling, we’ve been providing trusted furnace services to homeowners throughout Rochester, Scottsville, and the surrounding Monroe County area for years. Our NATE-certified technicians deliver expert furnace repair, installation, and maintenance services that keep your home warm and your energy bills manageable.
📞 Need Emergency Furnace Repair? Call (588) 357-0168 – Available 24/7
Our Comprehensive Furnace Services
Furnace Repair Services Rochester NY
Don’t let a broken furnace leave your family in the cold. Our experienced technicians diagnose and repair all furnace makes and models, including:
- Gas Furnaces – Natural gas and propane systems
- Electric Furnaces – All electric heating systems
- Oil Furnaces – Traditional oil-fired heating
- High-Efficiency Furnaces – 90%+ AFUE systems
- RUUD Furnaces – Authorized RUUD service provider

Common Furnace Problems We Fix:
- Furnace won’t ignite or start
- Insufficient heat or uneven heating
- Frequent cycling on and off
- Strange noises (banging, rattling, squealing)
- Yellow pilot light (potential carbon monoxide issue)
- High energy bills despite normal usage
- Thermostat communication issues
- Blower motor failures
- Cracked heat exchangers
- Clogged or dirty air filters
Average Repair Time: Most repairs completed same-day
Furnace Installation & Replacement Rochester NY
Is your furnace over 15 years old? Experiencing frequent breakdowns? It might be time for a replacement. Our furnace installation services include:
New Furnace Installation Process:
- Free In-Home Assessment – We evaluate your home’s heating needs
- Right-Sizing Calculation – Proper BTU requirements for your square footage
- Energy Efficiency Analysis – Calculate potential savings with high-efficiency models
- Equipment Selection – Choose from top brands like RUUD, Carrier, Trane
- Professional Installation – Typically completed in 1 day
- System Testing – Verify proper operation and airflow
- Warranty Registration – Protect your investment
Furnace Brands We Install:
- RUUD (Authorized Dealer)
- Carrier
- Trane
- Lennox
- Goodman
- American Standard
Energy-Efficient Options:
- 90%+ AFUE Gas Furnaces – Save up to 30% on heating costs
- Variable-Speed Blowers – Improved comfort and efficiency
- Modulating Gas Valves – Precise temperature control
- Smart Thermostat Compatible – Remote control and scheduling
Furnace Services, Maintenance & Tune-Ups
Annual Furnace Maintenance Service – $149
Preventive maintenance extends your furnace’s lifespan and prevents costly breakdowns. Our comprehensive tune-up includes:
✅ 21-Point Inspection Checklist:
- Clean and inspect burners
- Check gas pressure and connections
- Test ignition system
- Inspect heat exchanger for cracks
- Lubricate moving parts
- Test safety controls
- Measure supply and return temperatures
- Check and adjust airflow
- Inspect and clean blower assembly
- Test thermostat calibration
- Inspect flue pipe and venting
- Check electrical connections
- Test carbon monoxide levels
- Replace or clean air filter
- Inspect condensate drain (if applicable)
- Check refrigerant levels (if heat pump)
- Test emergency shutoff systems
- Measure combustion efficiency
- Clean flame sensors
- Inspect ductwork for leaks
- Provide written report with recommendations
Maintenance Benefits:
- 15-20% lower energy bills
- Fewer emergency breakdowns
- Extended equipment lifespan (5-7 extra years)
- Maintains manufacturer warranty validity
- Safer operation (carbon monoxide prevention)
- Priority scheduling for repairs
Why Choose Excellent Air for Furnace Services?
⭐ NATE-Certified Technicians
Our team holds industry-recognized certifications ensuring expert service on every visit.
🚨 24/7 Emergency Service
Furnace breakdowns don’t wait for business hours. We’re available around the clock.
💰 Upfront Pricing
No hidden fees. You’ll know the cost before we begin any work.
✅ 100% Satisfaction Guarantee
If you’re not completely satisfied, we’ll make it right.
🏆 Authorized RUUD Dealer
Factory-trained on RUUD equipment with access to genuine parts.
📅 Same-Day Service Available
Most repairs completed the same day you call.
Furnace Services Coverage Area
We proudly serve homeowners throughout Monroe County and surrounding areas:
Primary Service Areas:
- Scottsville, NY
- Rochester, NY
- Chili, NY
- Henrietta, NY
- Brighton, NY
- Pittsford, NY
- Fairport, NY
- Webster, NY
- Irondequoit, NY
- Greece, NY
Understanding Furnace Efficiency Ratings
What is AFUE?
Annual Fuel Utilization Efficiency (AFUE) measures how efficiently your furnace converts fuel to heat.
Efficiency Breakdown:
- 80% AFUE – Standard efficiency (older models)
- 90-95% AFUE – High efficiency (modern systems)
- 96-98% AFUE – Ultra-high efficiency (condensing furnaces)
Example Savings:
If your heating costs are $1,500/year with an 80% AFUE furnace:
- Upgrading to 95% AFUE = $237/year savings
- Over 15 years = $3,555 total savings
Signs You Need a New Furnace
Age of System
- 10-15 years – Consider replacement if frequent repairs needed
- 15-20 years – Replacement typically more cost-effective
- 20+ years – High priority for replacement
Cost Analysis
Replace if:
- Repair cost exceeds 50% of replacement value
- Multiple repairs in last 2 years
- Energy bills increasing despite similar usage
Performance Issues
- Rooms heating unevenly
- Furnace running constantly
- Yellow pilot light (safety concern)
- Visible rust or corrosion
- Excessive dust despite clean filters
Furnace Financing Options
We understand a new furnace is a significant investment. That’s why we offer:
- $0 Down Payment Plans
- Low Monthly Payments (as low as $89/month)
- Same-as-Cash Options (12 months no interest)
- Flexible Terms (up to 120 months)
- Quick Approval (decision in minutes)
Plus: Check for Current Rebates
- Manufacturer rebates up to $500
- NY State energy efficiency incentives
- Utility company rebates
- Federal tax credits for high-efficiency systems
Frequently Asked Questions
How long does a furnace last in Rochester’s climate?
With proper maintenance, a quality furnace typically lasts 15-20 years in Rochester’s cold climate. However, factors like installation quality, maintenance frequency, and usage patterns significantly impact lifespan.
How often should I change my furnace filter?
For standard 1-inch filters: every 30-90 days depending on usage. During winter months when your furnace runs frequently, check monthly. Homes with pets or allergies should change filters more frequently.
What size furnace do I need for my home?
Furnace size depends on multiple factors: square footage, insulation quality, ceiling height, window efficiency, and Rochester’s climate. A professional load calculation ensures proper sizing – oversized furnaces cycle frequently (inefficient), while undersized units can’t keep up on coldest days.
Is a 96% AFUE furnace worth the extra cost?
For Rochester homeowners, yes. High-efficiency furnaces typically pay for themselves in 7-10 years through energy savings. Plus, they qualify for rebates and tax credits that reduce upfront costs.
Can I install a furnace myself?
We strongly advise against DIY furnace installation. Gas furnaces require proper venting, gas line connections, and electrical work. Improper installation creates serious safety risks including carbon monoxide leaks, fire hazards, and voided warranties. Professional installation ensures safety and peak performance.
How do I know if my furnace has a cracked heat exchanger?
Warning signs include: soot buildup, visible corrosion, water leaking around furnace, increased carbon monoxide readings, yellow or flickering burner flames, and strange odors. This is a serious safety issue requiring immediate professional inspection.
What’s the difference between a single-stage and modulating furnace?
Single-stage furnaces operate at one speed (full blast). Two-stage systems have high and low settings. Modulating furnaces adjust output in 1% increments for ultimate comfort and efficiency. Modulating systems are quieter, more efficient, and provide better temperature control but cost 20-40% more upfront.
Should I repair or replace my 12-year-old furnace?
Consider: repair cost, frequency of recent repairs, remaining warranty, and energy efficiency. General rule: if repair cost exceeds 50% of replacement value AND your furnace is over 12 years old, replacement often makes more financial sense.
Schedule Your Furnace Service Today
Don’t wait for a breakdown to think about your furnace. Whether you need emergency repairs, routine maintenance, or a new installation, Excellent Air Heating & Cooling is here to help.
📞 Call Now: (588) 357-0168
🌐 Service Areas: Rochester, Scottsville, Chili, Henrietta & all of Monroe County
🕐 Hours: 24/7 Emergency Service | Monday-Friday 8AM-6PM | Saturday 9AM-3PM
💳 Financing Available | Senior & Military Discounts | Same-Day Service
Excellent Air Heating & Cooling
376 Scottsville Mumford Rd
Scottsville, NY 14546